HOSTELS – THE WHITE FERRY: A UNIQUE LONDON EXPERIENCE – NEWLY REFURBISHED
IN MARCH 2019
Keen to make the most of your London experience? Then where better to stay than in a proper London pub!
All PubLove hostels are located right above awesome London pubs, so you can soak up the atmosphere and history of the great British pub right where you sleep.
We’re located close to all major tourist attractions and transport hubs, so you can easily spend your day exploring the sights of London then check in at the bar while enjoying a pint of London beer or a coffee.
Our pubs are open 24 hours a day exclusively to guests which means you can enjoy a beverage at any time of day and when you’re ready for sleep, it’s an easy climb back upstairs to your bed (meaning no night bus dilemmas or waiting for the tube to open!)
PubLove hostels provide everything you need for your London adventure. Our rooms and dorms are beautifully designed, cosy and comfortable, and offer great facilities including power points, hooks and luggage lockers for every guest. There are loads of bathrooms and plenty of hot water.
Our pubs are also popular as drop-in workspaces for local start-ups and flexible workers, making them the ideal base for travellers who are working, looking for work or writing about their adventures.
And the best thing about staying with us? Your common room is the great British pub! Get social with the locals or have a beer with your fellow backpackers.
Plus, all guests get discounts on all food and drink! Our theatre kitchens serve a delicious range of pizzas and all-day brunch, plus our pubs are renowned for their wide range of London craft beers and gins.
See you at the bar for check-in!
Property Name: PubLove The White Ferry
Address 1: 1 Sutherland Street
City : London
Postal Code : SW1V 4LD
Phone : 020 7233 6133
Email : firstname.lastname@example.org
- Baggage storage
- 24hr Reception
- 24hr Open Bar
- Food & Drink Discounts
- Baggage Storage
- Fresh Linen
- Free Wi-Fi
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 2:00 PM
Check-Out: 10:00 AM
Late Check-Out Hour: 12:00 PM
Late Check-out Fees: £ 5.00
Late check out (after 10:00 AM and before 12:00 PM) may result in a fee.
Property and Cancellation Policies :
When booking the Best Price - Non Refundable Rate please remember that this is non refundable whether cancelled or modified.
Terms and Conditions
These Terms and Conditions set out the basis on which PubLove will provide accommodation and other products and services at its hostels to Customers and Guests. By making a Booking the Customer agrees to comply with these Conditions.
a. Customers can request Bookings via PubLove’s website or by contacting PubLove’s staff at the Hostel.
b. When requesting Bookings, Customers will be required to provide identification information including, but not limited to,their name, address, contact telephone number and email address.
c. No request for a Booking should be deemed to be accepted unless and until PubLove confirms its acceptance and provides a booking reference, at which point the Contract will come into existence.
d. PubLove will use its reasonable endeavours to accommodate any request from the Customer to change the Booking Details but anyrequest to change the dates or length of stay or add products and/or services will be subject to availability and the Customer paying for such increased length of stay and/or products and/or services at PubLove’s standard rates from time to time.
e. When booking beds in a shared room, PubLove will attempt to put people on the same booking in the same room, however this cannot be guaranteed.
f. Our company policy is an individual reservation cannot be longer than 14 nights. A guest’s total number of nights in our company MUST NOT EXCEED 28 nights. We are an International Backpackers Hostel Group providing SHORT TERM Accommodation to guests NOT a long-term accommodation provider. Any guest booking longer then this will have their bookings cancelled, without having the deposit refunded.
2. Fees & Payment
a. The Charges will be as quoted by PubLove to the Customer upon the Customer’s request for a Booking.
b. Unless otherwise agreed by PubLove, the Charges Only cover the provision of accommodation at the Hostel and the Customer may incur additional charges including, without limitation, charges for meals, room service and wireless internet access (the “Additional Charges”).
c. Customers will be informed of the amount of the Additional Charges before they are incurred.
d. Bookings will be subject to the Customer:
i. Making payment of the Charges in full in advance or, at PubLove’s option, paying a booking fee and/or deposit; and providing valid Debit or Credit Card details via which payment of the Charges or the balance of the Charges (as the case may be) and any Additional Charges can be taken at check in at the hostel or at the time of booking.
e. If not prepaid in full at time of booking the balance of the Charges must be paid by the Customer immediately on checking in at the Hostel. Any Additional Charges must be paid either as they are incurred or, at PubLove’s option, upon the Customer checking out at the Hostel.
f. The following payment methods are accepted by PubLove
i. Visa & MasterCard
ii. Visa & MasterCard debit
iii. Cash in Great British Pound Sterling (£ GBP) Only
a. The Customer may cancel the Booking without charge if notice is given to PubLove at least 48 hours prior to 1400 hours(local time) on the Arrival Date. In which case PubLove will refund to the Customer all sums paid by the Customer in advance.
b. Where the Customer has been offered a discounted rate on condition that the Booking becomes non-refundable upon cancellation then, provided the Customer has been informed of such Condition, in the event of cancellation of the Booking, all Charges applicable to that Booking remain payable in full.
c. Where the Customer fails to give sufficient notice of cancellation or fails to arrive (no show) at the Hostel, the entire Booking will be deemed cancelled and the Customer must pay the Hostel an amount equivalent to the Charges applicable to the first’ night’s stay at the Hostel.
d. PubLove may at any time cancel a Booking if the Hostel becomes unavailable due to circumstances outside PubLove’s control in which case PubLove will pay the Customer a full refund of any Charges and any booking fee paid.
e. PubLove may at any time cancel the Booking if the payment details provided by the Customer are invalid and the Customer fails to provide alternative valid details.
f. Guests already checked in to a hostel are subject to 2 nights (48 hours) penalty charges for early departure.
g. Cancellations for all bookings made by a third-party agent or online travel agent should be made through the site the original booking was made.
4. Check-in and checkout
a. Check-in time at the Hostel booked is from 1400hrs. If you arrive prior to 1400 hrs, you may store your luggage for free in our luggage storage room.
b. Every guest must present valid,government-issued photo ID upon check-in. Foreign nationals must have an EU Identity Card or passport. There is a No ID, No Stay, No Exception policy. No Copies, paper or electronic, are accepted. A student card or bank card is not accepted as an ID.
c. We do not accept any guests under the age of 18 years; minimum check-in age is 18 years.
d. A person under the age of 18 years cannot be checked in even if accompanied by an adult.
e. Bookings made with multiple beds reserved must have the total booking amount paid in full prior to any guests being given access to bedrooms; part payment is not accepted.
f. Unlike some hostels we do not have an upper age limit. Most of our guests are backpackers in the 18 to 30 age range. Please be aware you may be assigned a top bunk.
g. We reserve the right to refuse the booking of any guest who does not meet all of our terms & conditions.
h. Deposits are paid to our booking agents directly and are non-refundable. You need to contact the booking agent directly if you disagree with this policy.
i. Check-out time at the Hostel booked is 1000 hrs.
j. Late check-out until 1200 hrs is available subject to availability for a fee of £5.00 per person.
k. Departing guests must remove all of their belongings from their room, and checkout, by 1000 hrs. After this time guests may make use of the luggage storage facility, but all possessions must be removed from the room.
l. You may utilise the free luggage storage until midnight on your date of departure; after this time, you will need to remove your belongings.
5. Hostel Rules
We have a clear eviction policy which is strictly enforced. Any guest evicted according to our policy will NOT receive any refund. You can view this eviction policy on property. The comfort, safety and security of our guests and staff is of paramount importance to PubLove. Any guest(s) who, in the opinion of our staff,compromise the comfort, safety or security of other guests, staff or local residents will be requested to leave the hostel premises and will not be offered a refund. Guests are expected to respect other guests, staff, local residents and property. In the case of groups, the group leaders must ensure that all members of their group behave in an acceptable manor. Failure of any individual group member to do so will result in the expulsion of the whole group.
a. NO SMOKING: Smoking is not permitted anywhere within our property. Any guest found smoking within the building will be asked to leave the premises immediately and will not be offered a refund. A smoking area and ashtrays are provided outside the building for guests who wish to smoke.
b. PERSONAL PROPERTY: Guests may use the luggage storage however it remains the guest's responsibility to ensure that their personal belongings are secure at all times. PubLove accepts no liability for the loss, theft or damage to property however sustained or caused.
c. LIQUOR LICENSE/ LICENSED PREMISES: Our Company has and operates licensed premises at all of our PubLove Hostels, as such you are not permitted to bring alcohol onto or consume alcohol not purchased at our licensed premise on our property. Our staff will confiscate any alcohol which will be returned to you on your departure from our hostel.
d. FOOD: No food is allowed into the hostel, whether purchased at the hostel or from any other outlet. Our staff will confiscate any food which will be returned to you on your departure from our hostel.
e. DAMAGE TO OUR PROPERTY: You will be expected to reimburse PubLove for any damage caused by inappropriate behaviour during your stay.
Essential information for guests.
TRAVEL INSURANCE: PubLove strongly recommends that at the time of your booking you purchase comprehensive travel insurance to cover items including but not limited to: loss of booking amount through cancellation, loss or damage to personal baggage, loss of money and medical expenses. We do not accept responsibility for any lost or stolen property.
YOUR INFORMATION: PubLove shall only store and use information you supply to us or which is supplied to us for the purposes of carrying out our contract with you, and to inform you of other services and offers which we make available from time to time. If you do not wish to receive such information, please let us know by emailing us at: email@example.com.
LIABILITY: Except in relation to death or personal injury caused by our negligence PubLove liability remains, at all times,limited to the value of the services booked, excluding any amendment charges paid to us.
ERRORS AND OMISSIONS: Any omission or error in sales literature, web pages or site, order form, quotation, price list, order acknowledgement, despatch note, invoice or other document issued by us may be corrected by us without liability. We will advise you of any changes at the time of booking or as soon as is reasonably possible thereafter.
DISCRETION: All bookings are subject to availability and PubLove reserves the right to decline any booking at its discretion.
GROUPS: Groups of 10 guests or more are subject to separate terms & conditions.
LOCKERS:Lockers are available for your laptop and smaller sized items. It is YOUR responsibility to ensure that your personal belongings are secure at all times.PubLove accept no liability for the loss, theft or damage to guest’s property,however caused. We strongly recommend you use a padlock on your luggage during your stay.
IMPORTANT LEGAL NOTICE
1.1 You may access many areas of the Website without registering your details with us. Certain areas of the Website are only open to you if you register.
1.2 By accessing any part of the Website, you shall be deemed to have accepted these terms in full. If you do not accept these terms in full, you must leave the Website immediately.
1.3 The Company may revise these terms at any time by updating this posting. You should check the Website from time to time to review the then current terms, because they are binding on you. Certain provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages at the Website.
2.1 You are permitted to print and download extracts from the Website for your own use on the following basis:
2.1.1 no documents or related graphics on the Website are modified in any way;
2.1.2 no graphics on the Website are used separately from the corresponding text; and
2.1.3 the Company's copyright and trade mark notices and this permission notice appear in all copies.
2.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of these terms, any use of extracts from the Website other than in accordance with clause 2.1 for any purpose is prohibited. If you breach any of these terms, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.
2.3 Subject to clause 2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company's prior written permission.
2.4 Any rights not expressly granted in these terms are reserved.
3 Service Access
3.1 While the Company endeavours to ensure that the Website is normally available 24 hours a day, the Company shall not be liable if for any reason the Website is unavailable at any time or for any period.
3.2 Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company's control.
4 Visitor Material And Conduct
4.2 You are prohibited from posting or transmitting to or from the Website any material:
4.2.1 that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
4.2.2 for which you have not obtained all necessary licences and/or approvals; or
4.2.3 which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law or infringe the rights of any third party; or
4.2.4 which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
4.3 You may not misuse the Website (including, without limitation, by hacking).
4.4 The Company may fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of clause 4.2 or clause 4.3.
5 Links To Other Websites
Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.
6.1 While the Company endeavours to ensure that the information on the Website and the information provided by the virtual advisor (an online question and answer service provided through the Website) is correct, the Company does not warrant the accuracy and completeness of the material on the Website or given by the virtual advisor. The Company may make changes to the material on the Website or virtual advisor, or to the products, services and prices described in it, at any time without notice. The material on the Website or given by the virtual advisor may be out of date, and the Company makes no commitment to update such material.
6.2 The material on the Website or given by the virtual advisor is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with the Website and virtual advisor on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal notice, might have effect in relation to the Website and virtual advisor.
7.1 The Company, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of the Company's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.
7.2 Nothing in these terms shall exclude or limit the Company's liability for:
7.2.1 death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or
7.2.2 fraud; or
7.2.3 misrepresentation as to a fundamental matter; or
7.2.4 any liability which cannot be excluded or limited under applicable law.
7.3 If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
8 Governing Law
And Jurisdiction These terms shall be governed by and construed in accordance with English law. Disputes arising in connection these terms shall be subject to the non exclusive jurisdiction of the English courts.
9 Sharing of Data
PubLove will not trade, sell or share your personal identifiable information for use by any third parties unless we have informed you, been authorised by you or are required by law to do so. The term 'third parties' does not include any subsidiaries or affiliates of PubLove.